The Face Shop Real Nature Charcoal Face Mask
- The Face Shop Real Nature face mask features a light-as-air sheet that feels soft and weightless on the skin. The serum containing Ceramides provides a moisturizing solution to dry, rough skin. Enriched with rich essentials to help achieve smooth and healthy skin.
- Wash your face and apply toner. Remove the mask from the packet and gently unfold.
- Place mask on the entire face, smoothing to fit curves and adjusting around eyes, nose, and mouth.
- Remove after 10 to 15 minutes and pat in the remaining content to absorb into the skin.
We offer easy, no-hassle 30-day returns for eligible orders from the UK, UAE, Singapore, Malaysia, Australia, New Zealand, and the EU. If you're not satisfied or your item arrives damaged, just email us for approval and we’ll provide a region-specific return address. Refunds are processed within 5–7 business days of receiving approved returns. For damaged items, share a clear unboxing video — and you can keep the item after refund approval. At this time, exchanges are not supported. All orders ship from our main warehouse in Hyderabad, India, and are dispatched within 12–36 hours (Mon–Sat). We manage all customs paperwork (IGST, IOSS, VAT) to ensure smooth delivery. Shipping is free in most regions and typically takes 5–9 business days. Priority shipping (4–6 days) is available at checkout for a small fee. We use trusted carriers like Royal Mail, DPD, Emirates Post, Aramex, and Australia Post. Once shipped, you'll receive a tracking email.
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